Temporary to Permanent Customer Service Administrator – Full Time –

  • Temporary
  • Bedford, Bedfordshire
  • Country: United Kingdom
  • Address Region: Bedfordshire
  • Salary: £18000 - £19000/annum

Customer Services

Our client, based in Bedford with on-site parking are looking for a Customer Service Advisor to join the team for a temporary – permanent period due to ongoing growth. You will be joining a pre-existing team of Customer Service professionals and full training on our clients’ product will be provided. – This is an immediate role

This role is fantastic if you are looking to join a business that, whilst having an international presence, maintains a close knit, team working environment. The environment is warm, bubbly and supportive and you will also be dealing with a diverse selection of clients.

Core duties;
* Responding to Customer e-mails, professionally and proficiently.
* Providing Customer information relating to the full range of products.
* To arrange, where necessary, replacement products to be provided to Customers.
* Answering customer telephone calls in a professional and timely manner.
* To offer advice and recommendations on the Customers’ situation.
* To monitor and respond to Social Media content relating to full range of products.
* To take occasional responsibility for the induction, development and mentoring of new members of staff.
* Review/Inspection of returned Customer stock for credit.
* Manage and protect customer information

Salary: £18000 – £19000/annum

Job Type: Temporary

Location: Bedford, Bedfordshire

To apply for this job please visit www.cv-library.co.uk.

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