International company based in London is looking for a Technical Support Specialist. You will be working in a small team and will assist mainly trade professional. A full training will be given.
This a Monday to Friday role with no late shift.
ROLE of the Technical Support Specialist:
* Assisting professional clients in installing products and troubleshooting technical issues and breakdowns.
* Setting up, configuring products on management software
* Assisting end-users on how to use the products
* Manage the customer relationship and log-in interactions with customers
* Maintain a strong relationship with the client
* Technical knowledge of electronical, electrical devices, telecom
* Previous experience as a Technical Support, Desktop Support or IT Helpdesk technician
* Ability to diagnose and troubleshoot basic technical issues
* Strong customer service skills
Salary: £26000 – £28000/annum + benefits
Job Type: Permanent
To apply for this job please visit www.cv-library.co.uk.