Technical Support Specialist – Full Time – London

  • Permanent
  • London
  • Country: United Kingdom
  • Address Region: London
  • Salary: £26000 - £28000/annum + benefits

Electronics

International company based in London is looking for a Technical Support Specialist. You will be working in a small team and will assist mainly trade professional. A full training will be given.

This a Monday to Friday role with no late shift.

ROLE of the Technical Support Specialist:

* Assisting professional clients in installing products and troubleshooting technical issues and breakdowns.

* Setting up, configuring products on management software

* Assisting end-users on how to use the products

* Manage the customer relationship and log-in interactions with customers

* Maintain a strong relationship with the client

PROFILE:

* Technical knowledge of electronical, electrical devices, telecom

* Previous experience as a Technical Support, Desktop Support or IT Helpdesk technician

* Ability to diagnose and troubleshoot basic technical issues

* Strong customer service skills

SALARY:

C£28k/pa

Salary: £26000 – £28000/annum + benefits

Job Type: Permanent

Location: London

To apply for this job please visit www.cv-library.co.uk.

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