Technical Customer Care Co-Ordinator – Full Time – Chelmsford

  • Permanent
  • Chelmsford, Essex
  • Country: United Kingdom
  • Address Region: Essex

Manufacturing/Surveying

Responsible for dealing with the administration of remedial complaints, including liaising with suppliers and subcontractors to ensure all necessary remedial work is completed to the customers satisfaction and in a timely manner, reviewing invoices and arranging recharges.

MAIN TASKS

Dealing with after sales complaints
Establishing product faults
Ordering replacement parts and following up from suppliers
Recharging for works done
Invoice control
Recording details of remedial
Fault finding
Coordinating returns

ESSENTIAL SKILLS

Computer literate (Microsoft Office)
Capability to work to own initiative and within a team to achieve challenging targets
Excellent attention to detail
Good written and verbal communication skills, with the ability to liaise effectively at all levels.
Taking ownership and responsibility for own workload
Willingness to learn

DESIRABLE SKILLS

Able to travel within UK and to the HQ in Germany and flexible to work away from office when necessary
SAP experience
Technical experienceCANDIDATE PROFILE

Enthusiastic and able to work as part of a team
Results orientated
Willingness to take ownership and responsibility
Professional and motivated approach
Ability to build strong relationships with customers and internal colleaguesAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information – please copy and paste the following link in to your browser

Salary:

Job Type: Permanent

Location: Chelmsford, Essex

To apply for this job please visit www.cv-library.co.uk.

Related Jobs
  • Social Care
    Permanent
    Norfolk

    Children's Support Worker - Therapeutic Children's Home My Client is a Children's Home in Norfolk who are looking for a Therapeutic Support Worker to join them ion a permanent basis. The Home makes u
  • Education
    Permanent
    Weston-Super-Mare, Somerset

    KS1 Teacher - Weston Super Mare Are you a trained, Primary KS1 Teacher looking for the next step in your career? If so, please see below for exciting new opportunities working for the market leader i
  • Medical/Pharmaceutical/Scientific
    Permanent
    Edinburgh

    Registered Nurse Location: Outskirts of Edinburgh Position: Registered Nurse (RGN, RN, RMN, RNLD) Salary: £30,800 - £41,000per annum (£18.00 p/hour) + excellent benefits Hours: Full Time