Team Leader – Work From Home – Full Time – Chelmsford

  • Permanent
  • Chelmsford
  • Country: United Kingdom
  • Address Region: Essex
  • Salary: £26682/annum

Customer Services

One of the leading providers to all justice health environments since 2005 is looking for a Team Leader to work remotely with occasional travel to the Chelmsford Head Office. Along with a salary of £26,682.06 per annum, you can also expect to receive a pension and Life Assurance scheme, subsidised healthcare plan, charity work opportunities, an Employee Assistance Programme, Refer A Friend scheme and discounts on high street shops and brands including leading high street brands, retailers, and travel suppliers.

Working across Secure, Custody and Sexual Assault Referral Centres (SARC) across the UK, they provide primary care and forensic healthcare to a wide range of patients.

As a Team Leader, your responsibilities will include:

Supporting the team taking responsibility for training and development and maintenance of expectations related to all people management aspects including absence and time keeping, retention, productivity, quality of work, uniform and appearance standards, behaviour, and attitude. 
Taking control of any informal conversations or counselling meetings.
Implementing operational plans effectively using appropriate resources to meet business needs, KPIs and appropriate deadlines.
Supporting the internal team taking responsibility for training and development needs of team members.
Ensuring good staff morale through coaching/one to ones/EDR’s.
Producing and recording accurate information contributed to performance monitoring and customer reporting.

We are looking for a Team Leader who has the following skills and experiences:

Previous experience in a customer focused environment.
Organised and methodical.
Ability to work on own initiative.
Adaptable to fluctuating workload.
Good verbal and written skills.

This role requires the ability to work with vulnerable people in a caring and compassionate way. A DBS check and relevant police/prison clearance will be required to exclude any individuals with a history of behaviour which could be considered unacceptable. Safety is of paramount importance and the post holder must ensure that safe systems of work are followed without compromise.   

To apply for this role as Team Leader, please click apply online and upload an updated copy of your CV.

Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.

Salary: £26682/annum

Job Type: Permanent

Location: Chelmsford

To apply for this job please visit

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