Support Worker – Full Time – Bury St Edmunds

  • Permanent
  • Bury St Edmunds
  • Country: United Kingdom
  • Address Region: Suffolk
  • Salary: £18200/annum

Social Care

Would you like to make a difference?

We are currently recruiting for The Lodge, a house on the Drummond Court site, a residential service which is made of 6 houses in total. In The Lodge you will be supporting 6 males, of varying ages. No two days will be the same and having a passion for building independence would be a huge advantage. It is important that you are able to find creative ways to engage with the people you will be supporting to help remove barriers and empower the individual’s to learn new skills.

Each individual has their own personality, hobbies and interests that they enjoy. We put the people we support at the heart of Mencap and we make sure that they are as equally involved with the recruitment process as our recruitment team. We feel this is imperative in ensuring they receive a tailored and relevant service.

 So, what will I actually be doing?

As a Support Worker, you will be expected to provide an outstanding level of care that will enormously contribute to the people we support living a more comfortable, dignified, independent and happy life.

This will include: · Personal care – helping people to get ready for the day and assisting with bathing, showering and using the bathroom.

Administering medication, supporting with finances, helping out with house work, organising appointments and cooking delicious healthy meals.

Excellent communication skills – an ability to be able to adapt your manner in how you speak to make the information understood by all of the people that you will be supporting.

We are only looking for committed people, as continuity and routine is essential for the people we support. It is essential that you are calm and approachable, but possess the ability to be assertive when the situation requires. It is imperative to the individuals you will be supporting that you enable them to challenge themselves to progress and achieve their own personal goals. All of the people we support have a learning disability and other conditions such as or diabetes, dementia and there can be some challenging behaviour.

“We are Inclusive. We value all of our people and we intentionally plan for their success in everything we do.”

An enhanced DBS will be required for each successful candidate, paid for by Mencap. (T&C’s apply)

Working hours

Flexibility is a must for this role as you will need to be available to work across various shifts including: days, evenings, weekends and sleep-ins. Shift times can vary from a 7am start through to a 10pm finish – you must be able to get to the service for your allocated start time. For this particular service, if you are a full time member of staff, you would be expected to work 2 in 3 weekends, 2 full weekends on followed by 1 full weekend off.

Please note : these shift patterns may differ slightly throughout Mencap services, nevertheless this would always be communicated in a timely manner. For the Lodge, we would also expect you to be available for 1 sleep in a week. 

As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.

28 days holiday (including bank holidays) increasing to 35 days with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
Service related sick pay when 6 month probation is completed
Pension contributions into NEST Scheme on a salary sacrifice basis meaning NI savings
Death in service life cover for a nominated beneficiary under our life assurance scheme
Loans for debt consolidation,bikes, computers and phones when you have been with us for 6 months
Interest free season ticket loans
Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencapextras
Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
Free access to round the clock employee assistance program for advice and support
Quarterly award scheme and recognition at every 5 years through our YouRock program
Access to award winning training and developmentAt Mencap we work in partnership with people with a learning disability. We do this by providing high quality, flexible services that support people, including young adults, to live as independently as possible in their own homes and in the community.

Everyone wants a purposeful job – to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist.

You’ll make new friends and feel inspired to reach your potential. We will ask a lot of you – but you’ll get back so much more. With us, it is never ‘just a job’.

In return for your hard work and passion, we can give you real meaning and purpose in your work.

*T&C’s apply based on contract

Job ID : 19753

Salary: £18200/annum

Job Type: Permanent

Location: Bury St Edmunds

To apply for this job please visit

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