SCCM Analyst – Full Time – Finsbury

  • Permanent
  • Finsbury, Greater London
  • Country: United Kingdom
  • Address Region: Greater London
  • Salary: £50000 - £54000/annum

IT

LEVEL 3 IT SCCM ANALYST

Analyst’s Scope and duties Summary

*

* Responsible for managing and maintaining deployment tool platform (SCCM).

* Troubleshoot all areas of SCCM as required.

* Responsible for scheduling and delivering software deployments to designated workstations.

* Detail knowledge Microsoft Azure services, Azure Active Directory and security groups

* Ability to Deploy and manage a Microsoft Azure Autopilot environment.

* Ability to manage a Microsoft in-tune deployment with Application packaging and policy’s

* Responsible for understanding end user computing environment and providing guidance and recommendations based on industry best practices for Windows OS Management, including software deployments, patch management, and OS Deployment.

* Meet at agreed regular intervals (pre diarised and scheduled by Analyst) with the relevant Team Managers to understand priorities and to ensure the successful completion of required deliverables.

* A need to consistently meet deadlines established by management and to be accountable for adhering to established procedures and communicating risks, issues, and solutions.

* Attend (tele/skype for business conference during initial office located) weekly technical support meetings. Routinely shares ideas for enhancing services, deployments, and improving the client/end user experience.

* Prioritizes and delegates tasks appropriately (will also be monitored via Major Account Support Manager)

* Provide training to support groups/users/ Technical Services

* Create new and update existing documentation (to be provided) detailing procedures and processes.

* A professional, courteous and manner to be maintained when dealing with users/ clients, colleagues and managers and particularly with a non-condescending delivery at the varying levels.

* Willing and adaptable to take on new responsibilities to meet changing business demands.

* Attention to detail when performing job functions including all reporting.

* Liaising and managing off site back up service for out of hours SCCM support which is also built in.

SCCM Analyst

SCCM Analyst

Microsoft SCCM

Azure Autopilot

Salary: £50000 – £54000/annum

Job Type: Permanent

Location: Finsbury, Greater London

To apply for this job please visit www.cv-library.co.uk.

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