A fantastic opportunity has arisen within a well known Insurance company for a permanent Sales Support Technician to join their team. To be successful in this role, you must have high attention to detail and have excellent communication skills. Customer Service will be a top priority, as well as an excellent telephone manner and ability to work under pressure.
You will be responsible for:
-Efficient handling of new business , preparing accurate document to new and existing customers
-Confirmation of quotations with the customer, monitoring the cover required and ensuring suitable insurers have been selected.
-Maintaining a high level of customer care at all times, looking for other potential sales opportunities.
-Maintaining a professional and comprehensive service at all times.
-Liaising with technicians regarding queries and discrepancies with quotations, resolving in an appropriate manner.
Requirements for the role:
-Previous motor or household insurance experience is essential.
-Customer care with excellent communications skills.
-Ability to work as part of a team in order to meet personal and team targets.
-Outstanding telephone manner and call handling techniques.
– CII Level 3 would be advantageous
40 hours per week (Includes a weekend rota and early/late shifts)
Monday to Friday 8.30am -7.30pm
Saturday 9am – 5.00pm
Sunday 10.00am – 4.00pm
Salary: £17.5k-£22.5k (+ bonus)
Benefits: Team bonus dependant on performance
Salary: £17500 – £22500/annum Team bonus
Job Type: Permanent
Location: Romford, London
To apply for this job please visit www.cv-library.co.uk.