Passenger Assistants – Part Time –

Social Care

Our friendly recruitment team are currently recruiting Passenger Assistants in the DUNSTABLE AREA. We aim to provide the best social care to vulnerable children and adults. Help us help them to access the services they need!!

The Fleet Transport team transports clients to and from educational and day care centres across the area. The Passenger Assistants will work as part of the wider team to ensure clients receive a safe, comfortable and dignified journey at all times.

You don’t need previous experience to be considered for this role however, you will need to be able to demonstrate patience, understanding and awareness of issues surrounding disability, dementia and special needs. You will however need up to date TRAINING IN EPILEPSY TRAINING – ABILITY TO ADMINISTOR BUCKLE MEDAZALAM.

JOB PURPOSE: To act as a passenger assistant, supporting and assisting customers on the journey to and from care centres/schools or to other locations.

HOURS: c20 per week. Monday to Friday. Split shifts: 7.00/8.00 to 11.30 then 14.00 to 17.00 hrs


To work as part of a large team of drivers and passenger assistants based at a centralised deport under the direction of the Principal Operations Officers and the day to day management of Transport Officers.

To escort customers on vehicles and ensure their safety whilst getting on or off the vehicle and on the journey

To assist customers onto and off the vehicle, by means of a tail-lift where necessary, this will include handling wheelchairs and other aids to daily living. This will also involve collecting and returning customers from their homes to the vehicle, thus providing a door to door service

To ensure the physical, mental and social well being of customers whilst on the vehicle.

To engage in social contact as required.

Together with the Driver/Passenger Assistant to ensure that all safety procedures are followed (MIDAS), together with the use of seat belts, wheelchair anchors, etc, whilst customers are on the vehicle.

Liaise with care officers, teaching staff and transport supervisors in cases that cause concern or a condition that requires attention to a passengers physical and emotional needs. In emergencies to contact parents, relatives, friends, GP, the emergency services or transport supervisor

To report any incident or accident concerning the vehicle or its occupants to the transport officer as soon as practically possible

To wear appropriate protective

To apply all policies and procedures, including those relevant to Health and Safety and Dignity at Work

To assist the driver to keep both the inside and the outside of the vehicle clean and tidy at all times

. To undertake other duties and journeys as required including the collection loading and delivery of supplies and equipment.

REQUIRED: Caring experience either supporting family members or paid work

Salary: £11.50 – £12/hour

Job Type: Part Time

Location: LU6, Dunstable, Central Bedfordshire

To apply for this job please visit

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