The Burford Recruitment Company are working in partnership with a high-quality lifestyle brand to find three Customer Service Advisor’s to support their peak period in the run up to Christmas. This contract role is available from late September, for a duration of 3-4 months and will be based at their Head Offices in Witney.
As part of the friendly customer service team, you will provide exceptional support to customers over the phone, via email and social channels. You will demonstrate a good understanding of the customer’s needs and of the company’s products and use sound judgement to make decisions in order to maximise customer satisfaction.
Day to day duties will also include liaising with other departments to ensure speedy resolutions to problems and gather information, entering information on the customer database and upselling products where applicable in order to maximise revenue opportunities for the company.
To be successful in this role you will need to be an excellent communicator with great attention to detail, possess strong organisational skills and the ability to thrive in a fun but fast paced team environment. You should have GCSE English and Maths at B Grade or above.
Benefits of the role include:
* Salary £18kpa
* 37.5 hours week, Monday to Friday
* 25 days holiday a year
* 1 additional day off on your birthday
* Staff Discount on products
If this contract role sounds like you, please apply attaching your up to date CV
Job Type: Contract
Location: OX28, Witney, Oxfordshire
To apply for this job please visit www.cv-library.co.uk.