Customer Service Agent – Full Time – Glasgow

  • Permanent
  • Glasgow
  • Country: United Kingdom
  • Address Region: City of Glasgow
  • Salary: £18797/annum

Customer Services

Customer Service Agent

LOCATION – site is based in Cadogan Street in Glasgow City Centre which is less than 5 minutes from Glasgow Central. This is a site-based role. Fully COVID Secure with all required guidance fully adhered to at all times.

SALARY – £18,797 (monthly pay, last working day of each month)

Pre employment checks are completed prior to issuing a contract and confirming exact start date.

HOURS – Full time, permanent position. 40hr working week.

Training – 3 weeks (Mon – Fri 9am – 5.30pm)


Monday – Friday – 8am – 8pm

Saturday – 9am – 5pm

Sunday – 9am – 2pm

10 Week shift rotations * limited weekend work (3 full weekends out of 10) – 2 days off together each week.


Inbound calls dealing with car insurance with the opportunity to expand your skillset to home insurance.

You will deal with the following call types on behalf of esure:

New Customers
Renewals – existing customers
General Customer Services – making changes to policies etc.

Send your CV now, it would be great to speak with you!

CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, your personal data will be held on our secure internal CRM system for a maximum period of 24 months. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 24 months inactivity your CV will be deleted permanently from our database.

Salary: £18797/annum

Job Type: Permanent

Location: Glasgow

To apply for this job please visit

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