Customer Service Advisor – Full Time –

  • Temporary
  • Leicester, Leicestershire
  • Country: United Kingdom
  • Address Region: Leicestershire
  • Salary: £11.02/hour

Customer Services

Customer Service Advisor

£11.02 per hour

Site is accessible by the sky link bus service – or free car parking is available.

We are recruiting for Customer Service Advisors in the East Midlands area, working at East Midlands Airport.

As a Customer Service Advisor you will need to have:

Strong understanding of Operations and Customer Service processes
 Experience of working with MS Word & Excel is extremely desirable
 Experience within an office based Customer Service environment

Training will be provided on site, but the role will involve working from home.

Working Hours of Customer Service Advisor are:

8 hour shifts between 7.30am and 20.15pm Mon to Fri (40 hours per week)

There is also the requirement to work 1 Saturday in 4, the hours on a Saturday are 8.00am – 14.15pm. On the weeks a Saturday is worked a lieu day is given during the week

Location: East Midlands Airport for training – and then from home

Duration: Ongoing


The role requires the provision of information to the customer to ensure that parcels/shipments can be processed and transit without delay. The advisor is responsible for collating and validating all the information for processing to the courier, whilst maximising sales through service. Along with being the first port of call to customers tracking their shipments, and initiating traces where applicable.

Success Criteria:

To be a successful Customer Service Advisor you will need to act as first point of contact for
external customers handling shipping requests providing information and advice on transiting goods
worldwide via phone, email, Twitter, Facebook ,Trust Pilot,company website and Web-chat. To do
this in a way to maximise sales through service whilst delivering the highest possible levels of Customer

If you are interested in the customer service advisor role above role please click apply

Extra Personnel is acting as an Employment Business in relation to this vacancy.

Salary: £11.02/hour

Job Type: Temporary

Location: Leicester, Leicestershire

To apply for this job please visit

Related Jobs
  • Manufacturing/Surveying
    Ashford, Kent

    Operative Location: Headcorn Salary: £8.72 per hour Monday to Friday, 7am-3pm Adecco are proud to be working with a company on the outskirts of Ashford who are looking for a Production Operative
  • Construction
    Peterborough, Cambridgeshire

    Are you an experienced carpenter with a valid CSCS card? Well one of our very well established clients is looking for a Carpenter to join there team and get involved in some in a long project in Peter
  • Other

    REUSE COLLECTORS Contract Personnel are looking for Refuse Collectors in the North Norwich area. Training will be provided on the 23rd November. You will be required to work alongside a Domestic Refu