Content Producer – Full Time – Slough

  • Permanent
  • Slough
  • Country: United Kingdom
  • Address Region: Berkshire
  • Salary: £NEG

Military/Emergency/Government

Job Title: Content Producer

Salary: £37,569 to £45,189 plus £1,639 location allowance. You will receive £37.569 the band minimum. Progress to the band maximum of £45.189 will be via incremental progression.

Location: Victoria Embankment

Help create the world’s biggest online police station

The Team

UK Policing is transforming the way it delivers services. The ambition is to use digital channels to make the experience of contacting the police as helpful, personal and reassuring as approaching an officer in the street.

Our ambition is to build and run world-class public services for the digital age, working in small, agile teams of developers, designers and content specialists on behalf of all 43 UK police forces. Users will come first and everything we do will meet their needs; informing, reassuring and empowering the public.

A key part of this is the roll-out of a national policing platform – the SOH (Single Online Home). The SOH will offer the public a consistent way of engaging with their local force and accessing police services and information online wherever they are in the country.

The platform is customer-focused and represents a transformation in provision across first contact, service delivery, recovery and ongoing relationship management. A digitally-enabled police service will transform the relationship with the public by offering true channel choice.

Giving the public the option to engage with the police on social media, via the force website or through more traditional channels, the public will be able to report incidents and make enquiries online. These will be prioritised to manage demand and ensure that the public are directed to the person or service that is best able to deal with their request.

The public will be asked to provide all the information required leading to better quality information for offices and staff to work with. By empowering communities with better access to information, advice and police services, we will enable the public to be partners in solving and preventing crime.

This will fundamentally change the way in which the public engage with and contact policing, ensuring that digital web services become as recognised and significant as the 999/101 systems primarily used today.

In short, we are delivering the world’s largest digital police force and this role is key to the exciting journey.

The Role

We’re taking services online with a user centred design approach to create a platform – the Single Online Home – that makes it easier and quicker for people to get the help they need. We are looking for someone to help us bring this digital transformation to life.

This is a key moment in our digital transition. You’ll be helping to set up a new platform with the potential to revolutionise the way we work. We therefore need someone with experience in a similar role. You should be used to working with stakeholders to gather requirements and turn them into practical, useful content. You’ll have all the technical talents – from knowledge of SEO and digital asset management, to Google Analytics and user centred service design. What’s more, you can use content publishing systems in an agile environment.

If you can work as part of a team, exploring new ideas and solutions, come and help create a new digital platform for the country.

The content producer working under the Head of Content will be responsible for supporting stakeholders to make day to day content amends to websites on the SOH platform. Support the Head of Content and wider platform team with peer reviews, content audits and benchmarking.

Manage content requests for websites on the SOH platform whilst adhering to SOH content , strategy , style guidelines , accessibility and SEO best practice. You will have the users at the heart of decisions, making sure the right content is shown to the user in the right place and in the best format, whilst following the SOH content strategy and style guidelines.

The content producer must ensure appropriate policy and legal fact checking of content and timely production and publishing. Ensure all content is of a high quality and adheres to best practice and organisational standards

Key Responsibilities:

Supporting content requests for websites on the SOH platform

Monitoring and improving content based on user feedback, research and data

Ensuring all content assets are user-focused, accurate, optimised appropriately (eg. For search), and meet relevant design, style and brand guidelines

Ensure all content adheres to accessibility WCAG guidelines

Ensuring appropriate policy and legal fact checking of content and timely production and publishing

Scoping, commissioning, writing, editing and publishing digital content

Making sure user journeys are the best then can be

Update content and work with the Digital Operations Manager to deliver on project work as well as the day to day

Working as part of the digital team, designing and creating new web content within the CMS

Supporting the development and maintenance of existing content on the website

Ensuring the website conforms to consistent layouts and structure

Testing new CMS blocks and templates and content related functionality

Responsibility

The content producer working under the Head of Content will be responsible for supporting stakeholders to make day to day content amends to websites on the SOH platform. Support the Head of Content and wider platform team with peer reviews, content audits and benchmarking.

Manage content requests for websites on the SOH platform whilst adhering to SOH content , strategy , style guidelines , accessibility and SEO best practice. You will have the users at the heart of decisions, making sure the right content is shown to the user in the right place and in the best format, whilst following the SOH content strategy and style guidelines.

The content producer must ensure appropriate policy and legal fact checking of content and timely production and publishing. Ensure all content is of a high quality and adheres to best practice and organisational standards.

Please click on the below link to view an online candidate information pack that will you give you an insight into the Met, the competency framework we use which shapes our daily work behaviours, the application process and a host of other information, that will help inform and support your application:

To apply, please visit our website. Applications will be via a detailed CV and online application form.

Completed applications must be submitted by XXXXXX 2021.

Please note that applicants who are members of the European Economic Area (EEA) are required to apply for settled or pre-settled status. If this is relevant to you and you have not yet applied to the EUSS, please take the time to do so before the deadline on 30th June 2021 at

We view diversity as fundamental to our success. To tackle today’s complex policing challenges, we need a workforce made up from all of London’s communities. Applications from across the community are therefore essential.

As a Disability Confident Committed Employer, the Met have committed to ensuring that disabled people and those with long-term health conditions have the opportunities to fulfil their potential and realise their aspirations.

Essential For The Role, e.g. qualifications, licenses, languages, training

Knowledge

Be an advocate for best practice and ‘good content’

Good knowledge of digital channels and formats – know how to use each to the best effect and able to choose the best format for the audience

Strong editorial judgement ; know how to tell a story and carry a narrative through content

Have used Google Analytics, Google Tags or similar analytics packages

Knowledge of accessibility best practice

Good understanding of search engine optimisation

Up to speed on emerging digital trends and culture

Skills

Strong time management skills and ability to juggle multiple content requests to meet short deadlines

Able to take complex language and processes and make them simple to understand

Be able to explain your decisions clearly

Adept to providing simple, clear content to communicate complex issues

Confident communicator : able to persuade; negotiate ; influence ; networking and work with stakeholders

Up to date with the latest content trends, ensuring that our solutions respond accordingly

Requirements

Must have 5 years experience in a similar role / digital team

Must have technical talents – from knowledge if SEO , digital asset management ,Google Analytics and user centred service design

Must have experience with a content publishing system (ideally Episerver)

Must have experience of working in an agile environment

Have a proven track record developing content to meet user needs for digital services

Experience working collaboratively in fast-paced agile teams

Strong original writing for different topics, audience groups, purposed, styles and formats

Extensive experience of writing for the web; able to write micro copy for user interfaces as well as able to produce long form copy if required (and understand where each might be used to best effect)

Salary: £NEG

Job Type: Permanent

Location: Slough

To apply for this job please visit www.cv-library.co.uk.

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