Account Director – Pharma – Full Time – London

  • Permanent
  • London
  • Country: United Kingdom
  • Address Region: London
  • Salary: £NEG


Requisition ID 24489 
Position Type FT Permanent 
Recruiter #LI-HB1 
Posting Type LI 

Leading to better encompasses all we do at Kerry, it’s how we’ve become the worlds leading taste and nutrition company. Whether it’s building and manufacturing sustainable solutions for food, beverage or pharmaceutical consumers, our commitment to lead the world to better nutrition drives us forward. With 25,000+ colleagues across the globe and 15,000+ Kerry products, your opportunities are limitless.

About Kerry

Kerry’s Applied Health & Nutrition division consists of a unique portfolio of specialist enzymes, fermentation technologies, proteins, probiotics, immune health ingredients and more! Our speciality health and nutrition ingredients are used in a wide range of applications including food, beverages, medicines, nutritional and dietary supplements. AH&N is a global operation with employees located all over the world with manufacturing facilities in Europe, North America and Asia. 

About the role

We are looking for an Account Director – Pharma to join our team. This role will be accountable for achieving a deep level of identifying and understanding of the customer’s objectives and strategies, technical processes and consumer insights that is required to achieve significant value creation for Kerry and the customer. The ideal candidate will have 10+ years’ experience in Pharm/Biotech commercial sales or technical sales support role interacting directly with customers. Fluent English is essential, additional languages advantageous but not essential. This role will require approximately 30-50% travel once COVID travel restrictions pass.

Key responsibilities

Develop strong strategic relationships within customers’ organisation including R&D, Manufacturing and Procurement and foster counterpart relationships within Kerry.

Develop and implement Pharma strategy through market evaluation, application evaluation, understanding and capability assessment. Market segments include but not limited to Rx/Gx, Biotech, Nutraceuticals, and OTC.

Defend current business with established customer base and create and manage total opportunity pipeline of quality growth projects with current and target customers.

Provide technical support to the assigned customer base by leveraging internal resources and subject matter experts.

Continually manage and strengthen customers’ relationship with Kerry.

Partner with commercial finance leads to ensure business forecasts and margin management are consistent with expectations.

Support the development of commercial agreements with customers in compliance with Kerry guidelines (e.g. legal agreements, supply agreements, stocking agreements, etc.)

Accountable for providing input to and complying (including indirectly through other team members) with all Kerry systems/processes appropriate for this role.

Qualifications and skills

Minimum of Bachelor’s degree in chemistry, chemical engineering, biotechnology or related field.

10+ years proven experience in Pharma/Biotech commercial sales (or technical sales support) role interacting directly with customers. 

Demonstrated ability to understand competitive and marketplace knowledge and translate into an effective strategy and action plan to deliver a customer.

Must be capable of independently developing a strategy, influencing others and increasing contribution.

Earlier technical/functional experience in R&D, process manufacturing, operations or quality desirable.

Have both a technical and commercial understanding of cell culture, microbial fermentation, and diagnostic industries, including protein hydrolysates and yeast extracts, and their end use applications.

Have both a technical and commercial understanding of tablet and film coating formulations, and their end use applications.

Strong demonstrated negotiation skills.

Prepared to get out there and spend maximum quality time developing and nurturing multi-level contacts with customers, all aligned to delivering objectives.

Proficient in Microsoft Office suite; SalesForce experience desirable.

Salary: £NEG

Job Type: Permanent

Location: London

To apply for this job please visit

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