1st Line IT Support Technician – Huddersfield – Full Time –

  • Permanent
  • Huddersfield, West Yorkshire
  • Country: United Kingdom
  • Address Region: West Yorkshire
  • Salary: £18000 - £22000/annum

IT

1st Line IT Support Technician – Huddersfield

A 1st Line IT Support Technician is required by a well-established IT Managed Services Provider based in Huddersfield as they look to increase their technical support team size due to demand and growth.

Not only do they invest in their staff with development, the natural progression opportunities provided allows staff to grow within the business. This is a great learning opportunity to expand on your skillset as the client operates in several industries in providing IT, Networking and Telecoms support.

You must have strong working knowledge with Microsoft Server, Active Directory and Office 365, ideally with previous MSP experience.

Essential skills:

Working knowledge of Windows Server
Active Directory
Office 365 / Exchange
Virtualisation – VMWare
Networking: TCP/IP
Previous MSP experienceDesirable:

Azure / AWS
Working experience administering and maintaining VoIP TelephonyThe roles and responsibility include acting as first port of call in monitoring and assisting customers with tickets on the helpdesk.

Roles and responsibilities:

Delivering remote technical expertise to clients with strong communication skills
Showing an analytical approach in resolving technical issues
Resolving technical support queries professionally and efficiently, maintaining a high degree of customer service at all times
Provide accurate documentation of helpdesk tickets
Assisting in customer installations on site when required
To ensure that all SLA’s are met
Escalating technical issues when necessaryIf you are currently working within an MSP and you are looking to make the jump to a rewarding environment and develop your skills, do not hesitate to apply!

Company benefits:

Salary up to £22,000 dependent upon experience
28 days holiday (including bank holidays)
Gym membership
Friday breakfast
Lunches out with the team when targets are hit
Company iPhone providedTo apply, press Apply Now, or send your up to date CV over to Gianluca.Sammartano @ (url removed)

Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook – Circle Recruitment , Twitter – @Circle_Rec and LinkedIn – Circle Recruitment.

Salary: £18000 – £22000/annum

Job Type: Permanent

Location: Huddersfield, West Yorkshire

To apply for this job please visit www.cv-library.co.uk.

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